PestLink LLC (“PestLink,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, phone calls, or text messages.
Information We Collect: We may collect limited personal information such as: Your name, phone number, and service details when you contact us by phone, text, or through our online forms. Information related to service requests, quotes, and appointments. We do not collect sensitive financial or identification data through our messaging systems.
How We Use Information: Your information is used solely to: Respond to service requests and provide quotes, Send booking confirmations, reminders, and follow-ups, Improve communication and scheduling efficiency. We never sell, rent, or share your data with unrelated third parties. Your information is shared only with trusted providers (such as Twilio) who help us deliver secure messaging and scheduling services.
Messaging and Consent: By contacting PestLink through calls, texts, or forms, you consent to receive automated messages related to quotes, appointments, and service updates. Message frequency varies. You may reply STOP to unsubscribe or HELP for assistance at any time. Standard message and data rates may apply.
Data Retention and Protection: We retain customer contact information only as long as necessary to provide services or comply with legal obligations. All data is securely stored and accessed only by authorized personnel. We use industry-standard safeguards to protect against unauthorized access or disclosure.
Third-Party Service Providers We partner with secure third-party vendors (including Twilio Inc.) to manage messaging and communication. These vendors process information only as needed to deliver our services and are bound by strict confidentiality agreements.
Your Privacy Rights: You may: Request access to or deletion of your personal data, Withdraw consent to receive text communications (by replying STOP), Contact us for privacy-related inquiries. We comply with applicable data privacy regulations and respond promptly to verified requests.
Links to Other Sites: Our website may contain links to external websites. PestLink LLC is not responsible for the content or privacy practices of third-party websites.
Updates to This Policy: We may update this Privacy Policy periodically. The “Effective Date” above reflects the most recent revision. Updates take effect when posted on this page.
Contact Us: If you have any questions about this Privacy Policy or how we handle your information, please contact: PestLink LLC Tempe, Arizona, USA 📧 ryanchurch@pestlink.ai
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